HomeSched

1. Introduction

Welcome to HomeSched Kerala. By using our application, you agree to comply with and be bound by the following terms and conditions of use.

1. Services

HOMESCHED connects users with independent service professionals for home and repair services.

2. User Responsibilities

• Provide accurate information
• Ensure safe working environment

3. Payments

Payments must be made through approved methods. Prices may vary depending on service.

4. Liability

HOMESCHED acts as a platform and is not directly responsible for:

• Service quality issues
• Damages caused by technicians

(We will assist in dispute resolution)

5. Cancellations

Users may cancel bookings before service starts.

6. Account Suspension

We may suspend accounts for misuse or fraud.

7. Changes to Terms

We may update terms anytime with notice.

1. Eligibility

Refunds may be issued if:

• Service was not delivered
• Service was cancelled before execution
• Payment was deducted incorrectly

2. Non-Refundable Cases

• Service already completed
• Customer dissatisfaction without valid reason

3. Processing Time

Refunds are processed within 5–7 business days.

4. Mode of Refund

Refunds will be credited to the original payment method.

5. Contact

For refund requests:
Email: support@homesched.in

HOMESCHED PRIVATE LIMITED ("we", "our", "us") respects your privacy and is committed to protecting your personal data.

1. Information We Collect

• Name, phone number, email address
• Location details (for service delivery)
• Payment information (processed securely via third-party gateways)

2. How We Use Your Data

• To provide and manage services
• To connect you with technicians
• To improve user experience
• To send updates and service notifications

3. Data Sharing

We do not sell your data. We may share information with:

• Verified service professionals
• Payment partners
• Legal authorities if required

4. Data Security

We implement appropriate security measures to protect your data.

5. User Rights

You can request:

• Access to your data
• Deletion of your account

6. Contact Us

Email: support@homesched.in